INFORMATION & FAQ
Bike Shipping Information
Course
Entry
General
Merchandise
Qualifying
Rules
Spectator Information
Timing
Travel
Bike Shipping Information  What are the bike shipping options?- TriBike Transport will provide their bike shipping services at the 2010 Ford Ironman Arizona. To learn more or to sign up for their service, check out www.tribiketransport.com.
Drop off your bike at a local partner shop (fully assembled, minus your pedals).
TBT will pick up your bike as-is and drive it to your event.
When you arrive, pick up your bike, just as you left it, next to transition.
After your race, walk your bike over to TBT directly from transition, drop it off and forget about it until you get home. TBT will deliver it back to you.
If you choose to pack your bike yourself, please do so carefully before transporting it to Utah. Most airlines recommend that you use the following procedures when shipping your bike:
• Pack your bike as if you were shipping a carton of eggs. Do everything you can to ensure damage-free delivery.
• Boldly label your bike case with your name, address, etc., so it can be identified quickly.
• If you plan to arrive in Tempe immediately before the race, you risk having your bike arrive after you do. Plan ahead!
For athletes who are not using TriBike Transport for shipping, the Ironman Bike Store offers full service bike repairs, assembly and disassembly of bikes that are shipped via FedEx, UPS or transported via air carrier. They will be staffed by expert bike technicians and stocked with a variety of merchandise.
If you are shipping your bike to the Ironman Bike Store at Ford Ironman Arizona, please use the following shipping address:
Ironman Bike Store
ATTN: BIKE SHIPPING PROGRAM
700 West Rio Salado Parkway
Tempe, AZ 85281
Delivery Window: Nov. 8 to Nov. 19 (No deliveries accepted before Nov. 8)
Please note that it is extremely important you ship your bike to the Ironman Bike Store during the delivery window. If your bike arrives before Nov. 8, it will be sent back to you. The shipping address is ONLY for athletes who are shipping their bike to the Ironman Bike Store in Tempe. If you are not using the Ironman Bike Store’s services, do NOT ship your bike to the above address.
Please email your name and tracking number with the bike service form below to the Ironman Bike Store at ironmanbikestore@ironman.com with the subject heading: Bike Shipping Program: Arizona
Full Service ($225 USD) - Customer ships their bike to the address provided. We receive the case, unpack the bike, build the bike, tune the bike and hold on to the case. After the event, we disassemble the bike, pack it and ship it to the address the customer provides.
Fly-In Full Service ($175 USD) - Customer brings their case to us on-site. We unpack the bike, build the bike, tune the bike and hold on to the case. After the event, we disassemble the bike, pack it and give the case to the customer.
Unpack and Assemble ($85 USD) - Customer brings their case to us on-site and we unpack the bike, assemble the bike and tune the bike. The customer takes the bike and the case with them.
Disassemble and Pack ($75 USD) - Customer brings us their bike and their case. We disassemble and pack the bike. The customer takes their case.
Receive Only ($40 USD) - Customer ships their case to the address we provide. We receive and sign for the case (if applicable). We hold on to the case until the customer comes to pick it up.
Return Shipping Only ($90 USD) - Customer brings us their case and we ship it to the address they provide. Insurance is set at $2,000 USD. Additional insurance can be purchased at $9.00 for every $1,000 of insurance.
Bike Case Storage Fee ($20 USD) - Customer only needs to store their case and did not purchase a package that specifies case storage.
Ironman Bike Store Bike Shipping Services Form
Is the swim a mass start? Are we starting in the water or is it a beach start? What is the expected water temperature on race day?- The temperature is usually around 70 F that time of year.
Where will the aid stations be and what will be available?- Aid stations are approximately a mile apart on the run and every 10 miles on the bike. Nutrition available can vary between years and races, depending upon who the sponsors are. The general offerings are as follows:
Bike Aid Station
Gatorade Endurance
Water
PowerBar Gel
PowerBar
Bananas
Run Aid Stations
Gatorade Endurance
Water
Cola
PowerBar Gel
Pretzels
Chicken Soup Broth (Fulls only, after dark)
Oranges
Bananas
PowerBar
Where can I find a map of the race course?- Swim/Bike/Run courses are available in the course section of the web site.
How do I find out if there are entries still available and if so, how do I sign up?- Go to the ENTRY link on the site and if the entry page says the race is still open, there will be a link to the sign up form.
Note: Most full Ironman races sell out within hours of opening entry the day after each event. Please plan to sign up a year in advance if you want to secure a general entry spot.
What is the entry fee?- $550.00 USD
Major Credit cards only (VISA, MASTER CARD and AMEX); cash or checks will not be accepted.
What are the withdrawal procedures? What is the Refund/Withdrawal Policy?- Withdrawal requests must be received in writing via E-mail to Arizona@ironman.com. Without exception, all requests must be received on or before October 1, 2010 to be eligible for a partial refund of $150 USD. Transfers or deferrals are NOT permitted. *Withdrawal policy also applies to the Ironman Community Foundation slots*
Is there a waiting list for the races when they are sold out?- No, races do not have waiting lists.
Are there age requirements?- Entrants must be 18 years of age on race day.
What age group will I race in on race day?- The Ford Ironman World Championship and Foster Grant Ironman World Championship 70.3 and all qualifying events will implement both the International Triathlon Federation and USA Triathlon's Age Group Competition rule: All age group athletes must compete in the age group division corresponding to the athlete's age on December 31 of the year of the event.
When can I sign up for the 2010 Ford Ironman Arizona?- All 2009 Ford Ironman Arizona registered athletes can register on-site for the 2010 Ford Ironman Arizona on Saturday, November 21 from 9:00 a.m. to 11:00 a.m. in Tempe Beach Park.
The general public and 2009 volunteers will be able to register on-site for the 2010 Ford Ironman Arizona on Monday, November 23 from 7:00 a.m. to 9:00 a.m. in Tempe Beach Park. 2009 Ford Ironman Arizona volunteers will have first priority over the general public.
Online registration for 2010 Ford Ironman Arizona will be available at www.ironmanarizona.com on Monday, November 23, 2009 at 12:00 p.m. local time.
What is the 2011 general entry fee?- $575 USD
Major Credit cards only (Discover cards not accepted); cash or checks will not be accepted.
When will the race packets be mailed out?- Race packets are not mailed. They can be downloaded from the website when they are available. It will be announced at the top of the site homepage, they are typically posted two weeks prior to the race.
What is the schedule of events race week?- Please go to the schedule page by using the INFORMATION > SCHEDULE link on the site.
Will DVDs be given out or available for purchase?- In an effort to be more environmentally friendly, Ironman will no longer be producing the race highlights DVD. To view the race highlights video please log on to the homepage.
I can't make it to check-in until the day before the race, what should I do?- If you can't make it to check-in / packet pickup on the designated days, you will not be able to participate in the event. All athletes must register by the last day specified in the race schedule (usually 2 days before the race), no exceptions.
I have moved, how do I change my address?- E-Mail Ironman at: info@ironman.com with the new address or correction. Make sure you mention the specific race in which you are entered.
Who is the contact for the official merchandise? Who do I contact regarding race photos?- Action Sports International are the official race photographers. Go to www.asiorders.com.
Slot Allocation Policy- At least one slot shall be allocated to each five-year age group category in which any age group athlete sends in an application, both male and female, per the age group categories listed above. If there are no athletes entered in the race in a particular age group, then that slot will be moved to the largest populated age group in that same gender. For additional age group slots, slot allocation shall be representative of the actual number of age grouper applicants in each category in the race. As an example, if 8% of the age-group applicants are females 40-44, then 8% of these slots would be allocated in the female 40-44 category.
How many qualifying slots are there for Ford Ironman World Championship and Foster Grant Ironman 70.3 World Championship and how are they distributed?- Go to:
www.ironmancenter.com/qualify/konaslots.php
for qualifying information.
Please read the Athlete Information Guide (posted a few weeks before the event) in regards to Ford Ironman World Championship and Foster Grant Ironman 70.3 World Championship registration and roll down.
Where do I find general race information and rules? Where can I find information about USAT and WTC policies? Why do I have to be a member of USAT or buy a one-day license and what does that insurance cover? What is the Age Group breakdown?- 18-24
25-29
30-34
35-39
40-44
45-49
50-54
55-59
60-64
65-69
70-74
75+
What categories are offered?- Age Group, Professional and Physically Challenged
Will there be relays?- No, only one athlete may compete.
Are wetsuits allowed?- Wetsuits are permitted if the water temperature is 78 degrees Fahrenheit or colder. When the water temperature is greater than 78 degrees, but less than 84 degrees Fahrenheit, age group participants may wear a wet suit at their own discretion, provided however that participants who wear a wet suit within this temperature range shall not be eligible for prizes or awards. Age group participants shall not wear wet suits in water temperatures equal to or greater than 84 degrees Fahrenheit. The wetsuit policy for elite athletes shall be determined by the USAT Athletes Advisory Council.
Will I be allowed to cross the finish line with my athlete?- Friends and/or family members are NOT permitted to cross the finish line or enter the finish chute with participating athletes. However, friends and/or families are encouraged to reunite with their athlete in the photo/post-race area just beyond the finish line
Are disk wheels allowed? What are the distances for the Ford Ironman events?- Ford Ironman events consist of a 2.4 mile swim, 112 mile bike, and a 26.2 mile run.
Where is the best place to watch Ford Ironman Arizona?- The swim course is located in Tempe Town Lake. The Mill Avenue Bridges provide a perfect view of the swim.
The bike course is 3 loops, allowing spectators to see their athlete four times at the intersection of Mill Avenue and Rio Salado Parkway.
The run course is also three loops offering many opportunities along the streets and through Tempe Beach Park to see the athletes.
Where should I park during race week?- Refer to the Athlete Information Guide on the web site, posted roughly two months prior to the event.
How should I get around on race day?- Refer to the Athlete Information Guide located on the web site, posted roughly two months prior to the event.
Is there anywhere to eat onsite at the events?- Yes, check out the Race Day Cafe at all of our events. It is always located near the transition area and the Ford Ironman Marketplace.
You can also help support the locals with plenty of local restaurants near the Athlete Village/transition area.
Is there anywhere to eat onsite at the event?- Yes, check out the Race Day Cafe at all of our events. It is always located near the transition area in the Athlete Village.
There are also a wide variety of restaurants along Mill Avenue within walking distance of the transition area.
Can I take my car on the race course to watch my athlete?- No, for safety reasons we ask that you do not attempt to follow your athlete by car. The best place to watch your athlete is in the transition area and the finish line. Any vehicular traffic on the race course should expect long delays. Please do not attempt to gain access to the race course with your vehicle. We want to keep the course as safe as possible for the athletes.
Will I be allowed to cross the finish line with my athlete?- Friends and/or family members will no longer be permitted to cross the finish line or enter the finish chute with participating athletes. This policy will allow each competitor adequate time to celebrate their accomplishment without interfering with other finishers and ensure the safety of all participants, volunteers and fans. Athletes who choose not to respect the new policy will receive an automatic disqualification (DQ).
Will I be allowed into the finish line area to greet my athlete?- Unfortunately, due to high congestion in the finish line area, no spectators will be allowed. Please do not try to gain access to this area, as it must remain clear for the safety of the athletes. Before the event, you and your athlete should decide on a meeting place for after they have finished.
Will I be allowed into the medical tent to look for my athlete if they have not arrived at our meeting destination?- The Medical Tent is highly congested and spectators will not be allowed in. There will be a Medical Information Tent next to the Medical Tent where medical updates will be available on athletes who enter the Medical Tent. Please, be patient with the Medical Information Volunteers, updates will be posted as soon as they are received.
What is the Ford Ironman Expo?- The Ford Ironman Expo features various booths- including a showcase of Ford vehicles, Ironman merchandise, Ironman retailers/bike services, the Janus Inspiration Station (spectators can create inspirational signs to line the course), and many other things. It provides a perfect gathering and meeting place for athletes and spectators.
Where can I find a schedule of events for race week?- A schedule of events is posted on the website. Go to Information > Schedule. It is also available in the Athlete Information Guide on the web site, posted roughly two months prior to the event.
What is the timing system used for the event? If I have my own chip can I use it?- Of course, e-mail your chip number to Marc Roy at: info@sportstats.ca or check in with Sportstats at registration.
I didn't turn in my timing chip after the race. Where do I return it so I won't be charged the "lost chip" fee?- Marc Roy
Sportstats
190 Colonnade Rd #6
Ottawa, ON, Canada
K2E 7J5
Tel: 613-260-0994
Fax: 613-260-0998
I want to buy my own ChampionChip, where do I go? Will there be live on-line results available on race day? What are the cutoff times?- Swim Cutoff-9:20AM
Bike- Due to the three-loop nature and limited timeframes for road closures, there will be three cutoff times for the bike course.
1st cutoff – 3:00PM: At the 76-mile mark at the corner of Mill Ave & Rio Salado Pkwy. Athletes who have not reached this point by 3:00PM will not be allowed to continue on the bike course.
2nd cutoff – 4:15PM: At the 93-mile mark, the turn around on Beeline Highway (87). Athletes who do not reach this point by 4:15PM will not be allowed to continue on the bike course.
3rd cutoff – 5:30PM: Athletes who have not crossed the timing mats to return to transition will not be allowed to continue on the run.
Please understand that based on permits for the roads on the course and the safety of the athletes involved, cutoff times must be respected for all Ironman events.
Run
1st Cut Off – 10:15PM: Just west of the Mill Avenue Bridge, starting the 3rd loop, approximately 17.4 miles into the run. Athletes who do not reach this point by 10:15PM will not be allowed to continue.
Midnight-Course closes. Race ends.
Where do I find information about bike shipping and set up?- * There are two ways you can transport your bike to Ford Ironman Arizona:
If you live in area that is serviced by TriBike Transport, you can bring your bike to your local affiliated bike shop and they will pick it up, fully assembled, and deliver it to the race for you. After the race, simply deliver your bike back to TriBike and they will transport it back to your local bike shop. You can see more information, and register for the service at www.tribiketransport.com.
For athletes who are not utilizing Tri Bike Transport for shipping, the Ironman Bike store offers full-service bike repairs, assembly and disassembly of bikes that are shipped via FedEx, UPS or transported via air carrier. For more information and for the bike service form go to: 2009 Ford Ironman Arizona Bike Service Form
Are there any air / car discounts?- Yes! Go to the INFORMATION > AIR/CAR link for more information.
Where do I find information about bike shipping and setup?- * There are two ways you can transport your bike to Ironman events in North America:
If you live in area that is serviced by TriBike Transport, you can bring your bike to your local affiliated bike shop and they will pick it up, fully assembled, and deliver it to the race for you. After the race, simply deliver your bike back to TriBike and they will transport it back to your local bike shop. You can see more information, and register for the service at www.tribiketransport.com.
For athletes who are not utilizing Tri Bike Transport for shipping, the Ironman Bike store offers full-service bike repairs, assembly and disassembly of bikes that are shipped via FedEx, UPS or transported via air carrier.
Where can I learn more about the area? What is the host hotel and how do I find other lodging information?- Use the Lodging link to go to the accommodation section of the web site.
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